Why Erste NetBanking application?
Erste NetBanking application is a concept of a state-of-the-art digital bank in Serbia. It saves money and is easy to use. With only few clicks, access your dinar, foreign currency, savings, or credit accounts as well as payment cards. Execute dinar and foreign currency transactions at the lowest commissions.
What does new Erste NetBanking application include?
Account balance
Access your balance and turnover on your accounts whenever and wherever this suits you.
Card Management
Block your card on an interim basis, set your limits and cash withdrawals on ATMs.
Foreign Currency Payments
Make foreign currency payments throughout the world.
Exchange Transactions
Use the on-line bureau de exchange services, at the exchange rate which is more favourable than the official exchange rate list of the Bank.
Loans
Access your loan details.
Statements and Payment Confirmations
Download your statements and payment confirmations free of charge.
Standing Orders
Manage your standing orders and arranged standing orders.
Manage Mobile Application
Activate your mBanking application and manage your connected devices.
How to become the user of Erste NetBanking application?
Arrange the service
Become Erste Bank client to use e-banking – NetBanking.
Open your account On-line with only few clicks.
Log in to NetBanking
You will receive your user name on your e-mail address and 72-hour valid temporary password by SMS.
Upon the input of the user name and temporary password, it is necessary to create a new password for log-in, for the purpose of activation.
Frequently asked questions
Here you can see the answers to the most frequently asked questions
How to log-in on NetBanking?
If you already hold account at Erste Bank, or if you have used previous NetBanking application, you need your previous user name and password for the activation.
If you are a new user, i.e. you have opened your account after 03 May 2023, you have received your user name by e-mail and your temporary password valid for 72 hours by SMS. If 72 hours expire, please call the contact center.
Select the user name option. In the “User name” box, input the user name you have received in the e-mail, and in the “Password” box, input the password you have received in the SMS to the registered mobile telephone number.
Defining New User Name and Password
Clicking „Login”, the screen is opened, where it is necessary to define your permanent user name and password, in accordance with the stated rules, which you will use for the further access to the application, and confirm it using the code you will receive in the SMS.
Upon the change in the initial user name and password, it will be necessary to confirm changes by inputting one-off code (OTP code) received in SMS. The next step is automated log-in to NetBanking.
If data are incorrectly input three times, NetBanking service is locked. In such case, call us at 0800 201 201 or 021 423 364.
Log-in to NetBanking Using mToken?
To log-in to NetBanking using mToken, it is necessary to have active Erste mBanking application
On the home page, select the mToken option
Input the PIN to access the Erste mBanking application
Upon inputting your PIN code, the following appears on the screen:
- Serial number
- OTP code valid for two minutes
On the Erste NetBanking log-in page, select the MTOKEN option.
In the Serial number box, input the number received in the mBanking application.
In the OTP code box, input the OTP code received in the mBanking application.
Click the Log-in button.
NetBanking tutorials
Payment base code register
See the listUseful documentation
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